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Zelle Fraud Scam

Fraudsters are sending text alerts and making phone calls to credit union members which appear to be coming from the credit union as they are spoofing the credit union’s main phone number. The fraudster claims to be from the credit union’s fraud department and states that they need to warn the member of suspicious debit card transactions. To verify the identity of the member, the fraudster asks for several pieces of information which they then use to try and gain access to the members online banking account and initiate Zelle Payments.

How to guide against this scam:

  • Always call the credit union using a reliable phone number to question any text message or phone call purportedly received from the credit union.
  • Never provide personal information in response to a text message or phone call purportedly from the credit union.
  • No credit union employee should ever ask for personal information such as, usernames, passwords, and passcodes.



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This Month's Issue


  • Financial Topic of the Month: Considering Homeownership
  • Home Equity Loans to Fit Your Financial Needs
  • PremierOne's Month Long Car Sale - NOW through JUNE 30th
  • Save Time and Money with Bill Pay!
  • Student College Package
  • Earn 500 Points with uChoose Rewards®
  • You make the memories, We make them possible!

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Spring Newsletter 2021


  • Article: Teaching Your Children About Finances (By Age)
  • We are Celebrating National Credit Union Youth Month!
  • Schedule An Appointment Online Today!
  • Get Your Maximum Refund and Special Savings on TurboTax
  • Earn Points with uChoose Rewards®
  • Personal Finance Manager
  • 2021 Scholarship Program

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Did you miss an issue? Take a look at our archive!

Spring 2021 | Winter 2021 | Fall 2020 | Spring 2020


Press Releases/Media

April 27, 2021

PremierOne Credit Union's VP of Human Resources Lecia Roundtree awarded CUNA's Excellence in HR & Organizational Development Award.

The credit union movement’s brightest HR and organizational stars and their accomplishments were recognized during a virtual ceremony at the CUNA HR & Organizational Development Council Virtual Conference, April 20-22, 2021.

Read More!

April 19, 2021

PremierOne Credit Union Launches New Financial Education Program for High School Students in Santa Clara County.

PremierOne Credit Union today announced the launch of two financial education programs.

Read More!


January 14, 2021

PremierOne Credit Union Gives Back to Community During Holidays Via Toy Drive, Sponsorships

PremierOne Credit Union gave back to the community over the holidays by supporting local non-profit organizations.

Read More!

September 9, 2020


PremierOne Credit Union awards scholarships to two college-bound members

PremierOne Credit Union presented two college-bound students with Scholarships during a virtual online ceremony on Wednesday, August 19th.

Read More!

May 18, 2020

PremierOne Credit Union provides community support during the Coronavirus Crisis

PremierOne Credit Union responded swiftly to the Coronavirus outbreak by focusing efforts on supporting the community they serve.

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January 6, 2020

PremierOne CU Gives Back During the Holidays

PremierOne Credit Union staff spread some cheer and more by participating in several local events this past holiday season.

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November 22, 2019


PremierOne CU Launches Personal Finanical Education

PremierOne Credit Union Launches Personalized Financial Education Initiative for Members and Employees.

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November 8th, 2019

PremierOne CU Sponsors CBFS

PremierOne Credit Union Announces Sponsorship in Support of San Jose State University.

Learn More!

October 25th, 2019

PremierOne CU Launches Zelle®

PremierOne Credit Union Launches Zelle on its Online and Mobile Banking App.

Read More!

August 15th, 2019

PremierOne CU Awards Scholarships

PremierOne Credit Union recently awarded scholarships to two university-bound members.

Read More!

April 14, 2016

PremierOne CU Continues To Grow

PremierOne Credit Union holds Grand Opening for its newest branch

Read More!

January 15, 2015

PremierOne CU Holds Grand Opening Sunnyvale Branch

Grand Opening Event Draws Sunnyvale Vice Mayor and Chamber President

Read More!


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PremierOne Credit Union would like to personalize your banking experience. Please enter your first name below.

This level of personalization will not lead to the sale of your name or leak your identity. The information you provide will only be stored on your computer and will not be transferred to any other source.

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