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Fraudulent calls and texts from individuals claiming to be from PremierOne CU’s Fraud Department are increasing. Never share personal information with anyone who contacts you via phone, text, or email. Call us at 855.500.7128 for concerns.

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Member Testimonials

Real Stories from Our Members

We’re proud to be more than just a financial institution—we’re a community. Nothing speaks louder than the experiences of our members. Read their stories to see how PremierOne Credit Unions has helped people like you save, grow, and achieve their financial goals.

“Amazing customer service and great support for all of my banking needs! Amalia and Gloria each get ten stars.” 

Member: Vincent T. - January 2026
"I've been with PremierOne for 42 years. My wife has been with them for 32 years. Customer service has always been exceptional, and fees are either nonexistent or very reasonable. I highly recommend credit unions over banks." 

Member: Andy F. - January 2026
“Sequoia is an amazing branch! Especially the manager James Go, wow, and always a 5-star service! He provides exceptional service at all times, with a friendly smile! We feel like a VIP with James, top-notch attentiveness! Great job, James! PremierOne is so lucky to have you!”

Member: Pearl M. - December 2025


 

“Pleasant staff, friendly environment.” 

Member: Louis B. - December 2025
"I had a fantastic experience. Huge thanks to Jesús for his exceptional help. He was attentive and made the process smooth and easy. I’m truly grateful for his outstanding service! Highly recommend."
 

Member: Irma R. - December 2025
"Member service is the best service I have received in years. Huge shoutout to Kay Amado, Olivia Cedano, and Carlos in lending. Glad I made the switch from another credit union." 

Member: Renee H. - December 2025
 

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