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Member Testimonials

Read What Our Members Say About Us!

 

“I have been with PremierOne for 13 years! I got my first car loan here as well as my first credit card. The staff has always been great with information and providing me with their best services. I highly recommend PremierOne for all your banking needs!” Member, Mark F.- April 2025
 
"I've been with PremierOne for the past 27 years. Their services cannot be beat-believe me, I've checked around. No complicated fees, no tiered savings plans, or other complicated stuff!!" Member, Margie E. - March 2024

"I have been coming to this CU for what seems like forever. My family worked for the city and got me my first and only bank account I use from here. Kathryn helped me with my home refinance. I can't begin to express my gratitude and appreciation we have for her. She helped us so much, especially while in a tough, odd situation, and helped us close this out in a very timely manner. She and her team are truly amazing, and I couldn't be more than pleased with my experience l. Thank you so much!!" Member, John L. - September 2023

"I've been a part of this credit union for many years and would never go elsewhere. The customer service is excellent and has always made me feel important. I have recently refinanced my car with the help of Kay Amado, who has gone far above her job description to get me payments lower than I ever expected and has treated me with such dignity and respect, making sure at all times I was fully informed of the process. Not only has this branch impacted my life with amazing employees welcoming me every time, but they know me by my name, which shows me I'm important!!" Member, Sheri R. - April 2023

"I recently walked in with my grandson to open up an account for him. The staff that helped us provided us with the much-needed information. They were courteous and very friendly. They made the process easy and were very patient with us. PremierOne Credit Union should be very proud of their employees. They are excellent representatives of your Banking Institution." Member Roberto G- June 2022

"My family and I had the pleasure of working with PremierOne and its employees during the process of purchasing our home. As a first-time home buyer, they made sure that we had a hassle and stress-free experience all the way through the beginning, middle, and close of escrow! The course that we were eligible to complete gave us a great interest rate! Amparo Arzola answered so many questions that we had from the start before even filling out our pre-approval application. Amparo made us feel so confident in our decision to apply for our loan with PremierOne. Shannon Ramos was our loan officer and was amazing. She made the entire loan process a breeze! Keeping us informed the entire time was more than we could ask for. Shannon was quick to respond to emails and phone calls, professional, and extremely friendly! I would definitely recommend her to any friends or family I know who are looking to purchase as well. Thank you so much to each and every one of you who helped us in securing our loan mortgage for our new home!" Members, The Perez-Muldrow Family - November 2021
 

 

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