IMPORTANT FRAUD NOTICE:

Fraudulent calls and texts from individuals claiming to be from PremierOne CU’s Fraud Department are increasing. Never share personal information with anyone who contacts you via phone, text, or email. Call us at 855.500.7128 for concerns.

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Fraud Prevention & Resources

ARE YOU BEING SCAMMED?

If you answer "YES" to any of the questions below, please STOP and speak with a PremierOne Credit Union representative immediately to review your "YES" boxes. 

  • Have you been told to withdraw cash and give the teller a false reason for doing so?
  • Have you been instructed to deposit cash into a Bitcoin machine or another ATM to an account you don't own?
  • Have you been asked to buy gift cards or mail card to an unfamiliar person/business or address?
  • Have you been told you've won a prize or inherited money but you must pay a fee to claim it?
  • Have you received a call or text claiming there's a serious issue, such as:
    • Trouble with the government or legal system?
    • A large, urgent bill to pay?
    • A virus or hacking alert on your device?
  • Have you received a check from someone you met online, especially if: 
    • It's for more than what you are owed?
    • They asked you to send money back to them?
  • Have you been told to keep the transaction a secret or not talk to us about it?
Think something's not right? Let us help. 

We're here to protect your accounts and your peace of mind. 

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    MOST COMMON SCAMS

     
    • Impersonation Scams (Bank, IRS, Apple, Amazon, Police)
      • Fake calls/texts claiming "urgent issue" with your account
    • Phishing & Smishing
      • Emails/Texts with fake links to steal passwords or data
    • Crypto & Investment Scams
      • Fake platforms promising high returns
    • Romance Scams
      • Fake relationships (typically online) used to request money
    • Fake Fraud Alerts (Bank/Apple Pay/Paypal)
      • Trick you into calling scammers or moving money
    • Tech Support Scams
      • Pop-Ups saying your device is hacked
    • Social Media Ad Scams
      • Sponsored ads linking to fraudulent sites
    • Job Scams
      • Fake remote jobs asking for fees or personal information
    For more information on Fraud and Scams, visit: Scams | Consumer Advice
     


    IDENTITY THEFT

     
    If you want to help mitigate identity theft—or if you’ve already fallen victim, it’s important to act quickly and stay informed. The Federal Trade Commission provides step-by-step guidance on protecting your identity, recovering from fraud, placing a credit freeze, and accessing your free annual credit report. For more information and trusted resources, visit their official website at FTC.gov.

    As always, please reach out to any of our PremierOne Credit Union representatives with any questions or concerns, we are here to assist! #Together We’re Just Better!

    Via Phone: 408.524.4500 or 855.500.7128

    Via Chat: Click on the “Let’s Talk!” chat bubble
     

    RESOURCES

     
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